Customer Quotes

Every HCS staff member worked for many years in the Hotel / Restaurant field, and most of them as managers, so they understand what our customers want from the customer's perspective.

We thought we'd let you hear it directly from our customers. Many of them have written testimonials that they would like to share with you. We encourage you to visit their restaurants..

 
 
 

“Using Aloha and has greatly benefited my business.” Tom continues “my managers think it is simple to use and
easy for server training purposes. Also, the uptime is
amazing because of Aloha’s redundancy, but if a terminal
ever does go down, it is easily and entirely replaced.”

Tom Brunnberg
President and COO
BRICKTOP’S



“The results from Aloha Restaurant Guard were immediate and surprising. Being able to focus on my operations without
worrying that money is literally walking out the door – that’s priceless.

Within days of activation we knew we had an effective theft
deterrent. I was shocked when I saw the results which identified several long time employees engaging in suspicious activity.”

Jim Hughes
Owner
Bread Winners Café & Bakery



“We have featured a customer loyalty program
involving our extensive beer selection for over seven
years. The Mellow Mushroom Beer Club allows
customers to earn credits for enjoying different
beers. Ultimately members earn discounts on draft
beer and admission to exclusive beer club events
throughout the year.

In the old days we used paper books and stamps
to administer the beer club. The system was slow
and required tremendous time and attention from a
dedicated employee. With the advent of e-frequency,
now Aloha Loyalty, the system has been dramatically
improved for our staff and customers. The seamless
integration with the table service allows for servers
to easily perform the necessary functions of the
beer club. The paperwork has been eliminated and
administration is very efficient. Aloha Loyalty is a
valuable addition to the Aloha system and has helped
our restaurant gain and retain a legion of dedicated
customers.”

Johnny Hudgins
Mellow Mushroom, Charleston, SC



"Your staff has been a pleasure to work with. You have definitely gone above and beyond the call of duty for us. Everyone has been extremely helpful with getting our newest location up and running smoothly.

Having had experience with three other types of point of sale systems I can definitely say Aloha has to be one of the best business decisions I have made. Everything about it is extremely user friendly. My staff also comments on how efficient the system is. I have been completely satisfied with Aloha in every way."
Sincerely,

Priscilla S. Harris
Royal Thai Restaurants, Inc.



“I can actually walk up to an Aloha terminal and begin to use it to ring up product without any training. That’s something I could not do with our former POS at McAlister’s.

Ease of use, coupled with superior fault tolerance and industry-leading above-store reporting (Enterprise), makes Aloha the logical choice for Newk’s Express Café."

Chris Newcomb
Founder
Newk’s Express Café



“I'll never buy another POS system that’s not Aloha.”

Partick Reilly
Majestic Grille, Memphis, TN



“We have switched all of our restaurants to the Aloha POS system and we are quite satisfied. The service response time that we experience from HCSAloha is the best that we have received and we are very satisfied that we made the move. Their help desk is invaluable and we appreciate the knowledgeable people they have there to help our managers with day-to-day questions.

The redundancy feature of the terminals is a strong positive.

We are happy with our decision convert all of our Chop House locations to Aloha, and we would highly recommend the HCS Aloha product… to anyone that is considering making the investment in a new point-of-sale system.”

Brian Keyes
Vice President of Operations & Management Information Systems
Conner Concepts, NASCAR Cafe, Chop House, Regas



For the past four years, our sales growth has been in the double digits every year. In addition to speed and accuracy, my wife dials in from home to add items and get readings. The sales, product mix and labor reports allow us to more accurately control food and labor costs.

The Aloha system has paid for itself several times over. We have a great relationship with HCS, which is very valuable, and they always take care of us. We recommend HCS and Aloha to anyone who wants to expand to the next level by giving better, quicker service to their customers.”

Jim Kreider
Owner, Merridee’s, Franklin, TN



"The Regas Family of restaurants values its relationship with Hospitality Control Solutions. HCS technology helps us to effectively adapt to volume, assisting us in serving our guests better."

Grady Regas
CEO
Riverside Tavern, Regas Brothers Café, City Brew, The Regas, Knoxville, TN



"It has been a joy working with the installation and support staff to customize the Aloha system to our specific needs. Their extensive working knowledge of the restaurant business has been invaluable in helping us get the most out of our Aloha system.

All the aspects of good POS that HCS Aloha brings to the table have had a substantial impact on our bottom line. I would recommend HCS and their suite of POS products to any restaurant interested in streamlining their restaurant operation to get maximum efficiency."

Jo Dean
McCabe Pub, Nashville,TN



"The Aloha system has met all of my operation's needs. I required a system that the 200 plus staff members could, with minimal training, easily learn to use to check out their own orders. (NO CASHIER)This system works hand-in-glove with our payroll system for meal payroll deduction. Changing the weekly menus takes only minutes each week. The HCS staff are very knowledgeable and supportive."

Andy Barrett
Federal Reserve Bank, Nashville, TN.


 

 
 
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